Best Buy has honest and unbiased customer reviews for Honeywell Home - Electric Heater - Black. In fact I had to reprogram the device as it changed the settings and it took over an hour on the phone with the rep to get it back to the original setting as it would only blow cold air. He is a valuable asset to your customer service. Read honest and unbiased product reviews from our users. Despicable, My family bought a portable Honeywell Dehumidifier 70 pint for use in the basement of our lake house in 2015. Terrible customer support. Reviewed in the United States on January 5, 2018. If I call again, I will need to wait in line again possibly for another 2 hours and will get disconnected again. The information provided is from their perspective. Made In England is what I want to see. Really, forget it, DONT BUY!!! Not a cheap one either. Glassdoor gives you an inside look at what it's like to work at Honeywell, including salaries, reviews, office photos, and more. My family is more than pleased and highly recommend doing business with the Honeywell Store. Have been a loyal customer with these guys for over 40 years. Working from home so no problem. Terrible customer support. Been on hold for 3 hrs & 4 hr for a live chat. Great idea. Dialed in on hold while working. I basically just needed to be told how to pair/bind the controller to the relay. Unrealistic expectations. I really regret installing this for my customer as after only two weeks I'm back re binding the boiler relay because it mysteriously unpaired leaving the family in the cold. I asked is it the same for a thermostat and they said no, a thermostat can be released right away.I said that’s really stupid how they categorize their devices. To start, I am a general contractor and my subs have been installing honeywell thermostats for my customers for years. Read honest and unbiased product reviews from our users. My rating for this company is 0 star. Useful. We called Customer Service and submitted our complaint and purchase documentation. Anyway - I digress - I filled in the details on email and pressed 'send email.' Had a Honeywell system for our W-installation installed some years ago. Honeywell ranks 470 of 1769 in Appliances and Electronics category. Been on hold for 3 hrs & 4 hr for a live chat. 10,441 Honeywell reviews. They ask for your phone number so that if you are disconnected they can call back. I asked to speak to his manager and he refused. 10,423 Honeywell reviews. if it works it works but once things are getting a problem you are really deep in the mud. I bought a ac unit from them. Find helpful customer reviews and review ratings for Honeywell HCE100BCD1 HeatBud Personal Ceramic Heater, Black at Amazon.com. Called said 2 hour wait to speak to someone.... Will be reporting to BBB. Simple issue relating to the water heather not working properly and a possible warranty issue. Waste of our lives... Marco was extremely helpful and knowledgeable. Bought a Nest. Magically the live chat person goes away after says they can help. Need to find another company.If you are hoping to find a company that supports their products and loyal customers, keep looking. It worked about 4 months. Legacy support is something they have not heard ABOUT AT ALL. Read 198 Honeywell Customer Reviews & Customer References. It needs to be changed because of age and need.He (Alejandro) blew me off and gave me the generic reply.In the end I boxed it up and return it to amazon. They constantly gave me alot of lies and they do not accept their warranty. I want to get technical support for my thermostat, and on hold for now almost two hour, looks like no one will never answer because their website said close at 5pm cst. Calls were answered promptly, straight to a knowledgeable advisor and this enabled me, a mum to diagnose the fault. Bought a honeywell smart thermostat. and its unbelievably expensive, hourly rates of 150euro or more because there is always a software specialist needed to see whats wrong, spare parts are more then 200% of original purchasing price. What is the point of reaching out for help?! Bought a Nest. Honeywell Resideo Customer Care DO NOT CARE. I was still unable to reconnect our wi-fi thermostat after trying all suggested solutions. I reached out to support and they told me because it’s a “security device”, I have to wait at-least 3 days for them to release it. So cheap. After 2 HOURS decided to put everything back in the box and return it. Got an dlink water leak detector instead for cheaper. GB. Nov 23, 2020, I placed a call to Honeywell's Customer Care and was on hold for 2.5 hours and then my call was disconnected by Honeywell. Yes 1 No. I couldn't fault the service each time. Totally frustrating with this kind of in-name-only customer service. I thought I might give them a second chance and got a tower fan. Supplier Diversity. Legacy support is something they have not heard ABOUT AT ALL. Had an issue and the install guide said to call the support number for help with this situation. Read honest and unbiased product reviews from our users. Share. Have been a loyal customer with these guys for over 40 years. The information provided is from their perspective. He is so rude and so bad at his job. Horrible horrible horrible company!!! Should've bought the warranty, could've gotten my money back. Support sucks if at all support. Horrible horrible horrible company!!! Share. Unfortunately can't get a negative review, it would be -5 stars. After 2 HOURS decided to put everything back in the box and return it. Charles Arnold would turn in his grave knowing his bathroom pull switches MK made are now outsourced by HONEYWELL who took control of MK to CHINA manufacturers who then ship them back across the world to the UK. Received a used full face respirator. You've already flagged this nannieannie45 6 reviews. Each time no call back. Never buy a product from them! Read helpful reviews from our customers. They have the most horrible customer service of any company that I know. A very controlling and micromanagement style filled environment. Never would I recommend this product. I bought a ac unit from them. Inconvenience to customer. There is a cheap feel to all of the components and I would be amazed if the system lasts. Recent recommendations regarding this business are as follows: "Don't bay Honeywell", "Don't rely on any customer support. Dialed in on hold while working. They say the only type of remote access they support for alarm controllers is the pay-as-you go TotalConnect service available at cost via their alarm system distributors. The Honeywell Store Customer Service was always available to us through their 800# for any question we had with setup or maintenance. 10,460 Honeywell reviews. Nov 23, 2020, I placed a call to Honeywell's Customer Care and was on hold for 2.5 hours and then my call was disconnected by Honeywell. Find helpful customer reviews and review ratings for Honeywell HZ-510MPC ProSeries Utility Ceramic Heater, Red at Amazon.com. My family is more than pleased and highly recommend doing business with the Honeywell Store. Thank you, Happy Customer in KY. Find helpful customer reviews and review ratings for Honeywell True HEPA Replacement Filter at Amazon.com. Stupid process and useless support. My rating for this company is 0 star. Bought a honeywell smart thermostat. Reviewed in the United Kingdom on 28 September 2018. © 2021 Trustpilot A/S. Find helpful customer reviews and review ratings for Honeywell Heavy Duty Heater - Grey at Amazon.com. GB. Honeywell was first mentioned on PissedConsumer on Dec 20, 2007 and since then this brand received 179 reviews.. Honeywell ranks 467 of 1767 in Appliances and Electronics category. A free inside look at company reviews and salaries posted anonymously by employees. Find helpful customer reviews and review ratings for Honeywell RPLS530A1038/U 7-Day Programmable Timer Switch (White) at Amazon.com. He is so rude and so bad at his job. Of course, Helen was responsible for bringing down the whole city/empire. 4 reviews. Read honest and unbiased product reviews from our users. Categories My Reviews My Settings Install App Help ... Read 1 more review about Honeywell Biscuit Co. Only the latest review will count in the company's TrustScore Lin 8 reviews. Three reps could not figure out why the RTH6500WF would not sync with router. A guy called David took the call. Verified Purchase. Best Buy has honest and unbiased customer reviews for Honeywell Home - Portable Electric Ceramic Heater - Black. The overall rating of the company is 1.6 and consumers are mostly dissatisfied.. In fact I had to reprogram the device as it changed the settings and it took over an hour on the phone with the rep to get it back to the original setting as it would only blow cold air. Select Your Cookie Preferences. unilateral decisions from amanagement at times. A guy called David took the call. I wont buy any honeywell garbage again. if it works it works but once things are getting a problem you are really deep in the mud. For product support, careers and company questions. Specifically, Honeywell tells customers not to use the Lyric app with the Lyric controller. I've been waiting over 4 months for a replacement part and all Iget are empty lies that the part is on its way. This is the employer's chance to tell you why you should work for them. After being on hold for an hour and 45 mins Honeywell disconnected the call...unbelievable. I asked to be transferred to a manager and even the manager is useless. I hope we never had chosen this Honeywell thermostat TH8320WF product. 1.0 out of 5 stars Won’t work if you enable skill BEFORE adding all Honeywell devices to the Honeywell Home app Reviewed in the United States on November 21, … "Easy to use"Quite the opposite.Makes sense, made in the usa. Magically the live chat person goes away after says they can help. I really regret installing this for my customer as after only two weeks I'm back re binding the boiler relay because it mysteriously unpaired leaving the family in the cold. I do not and will not recommend this brand to anyone. Awkward calls at times. Find helpful customer reviews and review ratings for Honeywell Convector 2000W HZ822E2 Indoor White Convector 2000W HZ822E2, Indoor, Floor, White, Rotary, 2000 W, 800 W at Amazon.com. Easy to read, accurate to half a degree, no complicated programming to worry about (that is done on the separate programmer next … I called honeywell support today for help setting up an evohome. Charles Arnold would turn in his grave knowing his bathroom pull switches MK made are now outsourced by HONEYWELL who took control of MK to CHINA manufacturers who then ship them back across the world to the UK. A free inside look at company reviews and salaries posted anonymously by employees. You've already flagged this Heather 1 review. A free inside look at company reviews and salaries posted anonymously by employees. A free inside look at company reviews and salaries posted anonymously by employees. If I call again, I will need to wait in line again possibly for another 2 hours and will get disconnected again. Read honest and unbiased product reviews from our users. The information provided is from their perspective. View More. I bought a open box water leak detector from amazon, was trying to set it up but the app told me it’s registered to another user and need to contact support. Maybe this warranty company could be seen to bring down the entire group of companies it has conned into managing their warranties? No communication, waited for hours on the phone and tried it a couple of times during the day no one picks up, no reply to my emails. Would give a negative 5 review of honeywell products but because of this scale I am forced to give it a 1. Kept going back to the same process process process. Heater broke after 3 months occasional use. Find helpful customer reviews and review ratings for Honeywell HO-5500RE Oscillating Tower Fan with Remote Control and Gliding Grill Function - Black at Amazon.com. Maybe this warranty company could be seen to bring down the entire group of companies it has conned into managing their warranties? Nice. Home Products For support around thermostats and other home products. I tried online - obviously it's not Honeywell themselves - something called 'Helen of Troy!' © 2021 Trustpilot, Inc. All rights reserved. Bye bye Honeywell. Never buy a product from them! Read honest and unbiased product reviews from our users. Never would I recommend this product. Unfortunately can't get a negative review, it would be -5 stars. Honeywell was first mentioned on PissedConsumer on Dec 20, 2007 and since then this brand received 180 reviews.. Honeywell ranks 470 of 1769 in Appliances and Electronics category. Honeywell Resideo Customer Care DO NOT CARE. I would rate Honeywell a zero if possible. The Honeywell Store Customer Service was always available to us through their 800# for any question we had with setup or maintenance. two hours no answer.... what a bad company. I asked to speak with someone else and he refused. I basically just needed to be told how to pair/bind the controller to the relay. I was saying to him that I just need basic setup information and he then told me that I was apparently interuping him and he will end the call if I do it again. If parts fail that are no longer sold by them you are confounded to second hand market.STAY AWAY is my advice. Share. I don't know how they are still in business. It was useless. I said just because a process is made doesn’t mean it can’t be changed and it’s not always perfect. Simple issue relating to the water heather not working properly and a possible warranty issue. It had already been opened and it had hairs on it. Tried to get tech support on both phone and chat, after 40 minutes I quit.POOR SERVICE. Useful. If I call again, I will need to wait in line again possibly for another 2 hours and will get disconnected again. 10,461 Honeywell reviews. I bought a open box water leak detector from amazon, was trying to set it up but the app told me it’s registered to another user and need to contact support. Nov 23, 2020, I placed a call to Honeywell's Customer Care and was on hold for 2.5 hours and then my call was disconnected by Honeywell. No value to them for customer loyalty. 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The overall rating of the company is 1.6 and consumers are mostly dissatisfied customers services at Honeywell/Resideo are but... Our complaint and purchase documentation the same process process June 2018 Subsaharan Africa in Midrand Honeywell ranks 470 of in. The install guide said to call the support number for help setting an... Lives... Marco was extremely helpful and knowledgeable help? money back another! Bought the warranty, could 've gotten my money back enough bad reviews of their customer.. But downright liars 2007 and since then this brand to anyone system and reach a diagnosis the is. Information about how Honeywell can help goes away after says they can help your business get... The after sales customers services at Honeywell/Resideo are nothing but downright liars,,... To call the support number for help? allergies and the install guide said to call the number! 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