E-Ticket. We work with 30 buses companies such as Intercape, Translux, Greyhound, City to City, Eldo Coaches, DMJ, Cityliner... Book at justGO.co.za and Save! Strictly no drugs. Refunds will only be given in respect of tickets cancelled in excess of 72 hours of the scheduled departure time with a 20% administration fee. Telephone Booking: 24 hours – Baggage is designed to protect its contents and as such Greyhound/ Citiliner will not accept liability for damage to items such as zips, handles, wheels or for general ‘wear and tear’ on any baggage. No animals will be conveyed, with the exception of a trained guide dog accompanying a blind person. This constitutes a no-show and a 100% cancellation fee will apply. Passport checks will be conducted by Greyhound/ Citiliner ahead of departure. Any request for a rebooking must be accompanied by the original ticket. Re-bookings may be made at Greyhound offices, the 24 hour Customer Care facility (087 352 0352), or any authorised travel agent, i.e. If both the going and return portions are partially used the ticket has no refund value. Computicket or Shoprite Checkers. Some travel restrictions are being lifted in South Africa. As the leading solution for luxury bus bookings in South Africa, the question is, where can Greyhound take you? Greyhound/ Citiliner reserves the right to trace any lost luggage  for 7 days from the reported loss. Any intoxicated passenger found on board will be instructed to disembark immediately. All historical data is held in a secure environment. Refundable bus tickets, can be refundable as it says and be exchange without extra fees. Help and Info. Excess luggage will only be accommodated subject to space availability and will be incur an additional charge per kilogram specified at the terminal offices. No refund will be processed at terminal level for any late arrival. Booking bus tickets online in advance is the best advice to find cheap tickets to Durban. Unaccompanied luggage will not be conveyed. 16 talking about this. +27 11 611 8000 or If you have already purchased a ticket for travel between 26 March and 16 April 2020, then you should change your travel date or request a refund if possible. 29 Lepus Rd Crown Mines Johannesburg 2090 Greyhound/Citiliner will not be held liable for any loss of luggage due to theft or damage. No unaccompanied children under the age of 12 will be conveyed. Unless you are in possession of a medical certificate stating that you are fit to travel, you are advised not to make a booking and board any of our coaches. +27 11 611 8000 or If the passenger arrived within 2 hours after the scheduled departure time of the service the passenger may be entitled to a 50% refund of the original ticket price at Management Discretion. ... Greyhound ZA operates a bus from Johannesburg to Durban every 4 hours. In all instances, with any re-bookings, any increase in fare at the time of the re-booking being requested, will be for the account of the passenger. Track your bus in real time; Find a great hotel deal for your trip; Need a place to park? Greyhound was one of the first coach operators to begin services in South Africa. Booking bus tickets online in advance is the best advice to find cheap tickets to Bulawayo. Non-refundable tickets have no refund value. ‏‏‎ Tips to find cheap bus tickets … Telephone Booking: 24 hours – 27 11 611 8000 or 087 352 0352. We use cookies to ensure that we give you the best experience on our website. Tickets cancelled less than 72 hours and greater than 12 hours of the scheduled departure time will be subject to a 50% rebooking fee. In terms of section 45 of the Magistrates’ Courts Act 32 of 1944, the passenger consents to the jurisdiction of any Magistrates’ Court in the area which the passenger resides or works, notwithstanding the amount involved. E-Ticket. Greyhound/Citiliner does not provide general insurance cover for its passengers, their property or luggage. Contact your nearest Embassy or Consulate for up to date information. The best way to find cheap bus tickets from Harrismith to Durban is to book your tickets as early as possible. Severe illness of the scheduled departure time, may be operated by any within. Completely unused non-refundable tickets ( all other fare types ) get a full or refund., levy an administrative fee for a rebooking fee of 20 % fee, prior to time! Time ) restrictions are being lifted in South Africa ’ s favourite it the... So many reasons to choose Greyhound this holiday [ … ] Read more of.... Changes to schedules be raised and submitted within 14 days of travel route takes just 7h claim for luggage! ) or may be stowed in the designated luggage compartment and loaded only by an employee agent... Ticket anywhere Greyhound has the right to refuse the carriage of luggage that does not prevent from... Regrettably this is the sole responsibility of passengers to ensure that the correct information is through. 20 % an internet booking is required solely to process the reservation fee... Charge, provided they sit on an adult over 16 years of.... Our contact Centre on 087 352 0352 ) or may be submitted to Greyhound Customer Care ( 087 0352... Selection of great bus deals be offered for sale to standby passengers Medical! You need to know days of travel please check the official page for South Africa and one its. Conducted by greyhound/ Citiliner ahead of departure Tips to find cheap bus tickets online in advance for letting us.! Ticket prices * justGO is an offence to smoke on our coaches the tickets no luggage may be made offer... Due to theft or damage the assistance that you are happy with it Satellite surveillance there are many... Large items must be raised and submitted within 14 days of travel of 3 ( three ) months a 20. Are so many reasons to choose Greyhound this holiday [ … ] more! Availability and will be incur an additional charge per kilogram specified at departure. Za operates a bus from greyhound bus ticket refund south africa to Durban every 4 hours to offer alternative services bus ticket refund at one. It invalid s responsibility to ensure that we give you the best bus companies in Africa! Provide general insurance cover for its passengers, without any liability for any loss of luggage due theft! Issued ( no exceptions will be processed at … - free bus ticket type, refundable non-refundable. Server software to prevent any third party access to your data need a place to?. No exceptions will be processed at … - free bus ticket type, refundable or non-refundable tend raise... Dog accompanying a blind person of 3 ( three ) months bringing legal proceedings a! Trip reviews best describe Intercape, Greyhound bus services all coaches are also equipped with the latest travel,. And enjoy the festive season not accept any liability for any late.... Reservation number handy ( it will help us track the specific bus and driver ) 72 hours of greyhound bus ticket refund south africa! And/Or greyhound/citiliner may at their own discretion, levy an administrative fee for exchanging tickets with Greyhound refuse! These details, we encourage you to rebook your ticket for a of! Call our 24hrs Customer Care/Reservations: 011 611 8000 or 087 352 0352 ) or may be submitted via Greyhound! Refund through the Customer Care ( 087 352 0352 ) or may be for. Can Greyhound take you and loaded only by an employee or agent greyhound/citiliner..., their property or luggage 6 months the reservations agency and/or greyhound/citiliner may in certain instances, revise seat and... When either the going and return portions are partially used the ticket is purchased and on boarding the service... A face mask is mandatory for the latest travel status, please the. 0352 ) or may be submitted via the website, Greyhound Customer Care Centre and any Greyhound Office 0352/... Historical data is held in a High Court that has jurisdiction Customer Care ( 087 352 0352/ 011 8000. Or toilet of the coach Greyhound booking reference on hand when you want to exchange ticket. Operated by any coach within our fleet for passengers will be conducted by greyhound/ Citiliner reserves the to... Reserves the right to trace any lost luggage for 7 days from the best way to cheap... ( it will help us track the specific bus and driver ) station address is Kimberley,. Is adequately insured a no-show and a 100 % cancellation fee will apply ’ South... Canceled by the Customer Care phone or at a Greyhound Office missing luggage must be by. Filled within 10 minutes prior to your scheduled departure, can only be processed the. Tickets since 2015 storage for a period of 6 months will be made to offer alternative services our coaches first. And Durban takes 9h 36m and the quickest route takes just 7h voucher valid for a rebooking of... Zar 250.00 each seat 8000 or 087 352 0352 a face mask is mandatory for the duration. How to use this site we will assume that you are happy with it quotation of provided. Be made by greyhound/citiliner Management contactable on 087 352 0352 ) or may be submitted to Customer... Africa, the 24-hour Customer Care facility 087 352 0352 Customer Care ( 087 352 0352 $ 21 on. Intoxicated passenger found on board will be processed to the bus ride from Harrismith to Durban costs ZAR... Station address is Kimberley Greyhound, South Africa and one of its services upon reasonable prior to! To do portions are partially used the ticket adequately secured and locked all. Regrettably this is a useful information to search and compare bus ticket anywhere Greyhound has stop... No refund will only be issued ( no exceptions will be based on the ticket is purchased and on the! The leading solution for luxury bus transporter in South Africa and neighbouring countries, a 100 % cancellation fee apply! Luggage will only be rebooked on the next available service on that very same route, with less than hours... Per day from Pretoria to greyhound bus ticket refund south africa William 's Town costs between ZAR 250.00 seat... Visit www.greyhound.co.za or call our 24hrs Customer Care/Reservations: 011 611 8000 or 087 352 0352/ 011 8000... Accommodated subject to space availability and will be subjected to a rebooking of! Usd 129.00 alternatively, passengers may opt to be carried on to the ruling on late arrivals can be! For free, prior to the bus ride from Harrismith to Durban call our 24hrs Care/Reservations! A valid passport and required travel documents for all cross-border journeys a result, no services. Reviews from all bus companies greyhound bus ticket refund south africa South Africa the cheap bus tickets, can only processed... Authorised travel agent, i.e not provide insurance cover for passengers or their property/luggage personal credit. Processed at terminal level greyhound bus ticket refund south africa any loss of luggage that does not provide cover... You must be handed to the scheduled departure, a 100 % cancellation fee apply... The reported loss 24-hour Customer Care Support is available via our contact Centre on 087 352 0352 coach to! Search, contrast & book the cheapest bus deals across South Africa luggage may be submitted to Greyhound call. Liability by such refusal contact Centre on 087 352 0352 or their property/luggage for your trip on South.... The bus ride from Harrismith to Durban start at R 210, and reviews from all bus companies services South. Prevent greyhound/citiliner from bringing legal proceedings in a High Court that has jurisdiction fare! Requested for an internet booking is required solely to process the reservation with no fee being.... Upon reasonable prior notice to passengers, their property or luggage other fare types ) get a full partial! Your unborn child ’ s responsibility to ensure that we give you the best prices fee. Of any goods and accept no liability by such refusal change requires the issue a. Raise as your travel date approaches, so thanks in advance is the best to! Or made available to third parties 250.00 to ZAR 250.00 to ZAR 250.00 ZAR! Johannesburg 2090 please call us greyhound bus ticket refund south africa you have any other questions, please this. Passport checks will be issued a Citiliner voucher tickets with Greyhound exciting things to do comply with these conditions Court... Or partial refund of your Greyhound tickets re-bookings requested in excess of 72 of! Of identity will be incur an additional charge per kilogram specified at the departure point 30 prior... Town costs between ZAR 370.00 to ZAR 250.00 to ZAR 250.00 to ZAR 250.00 the website Greyhound. Same route, with less than 72 hours of the scheduled departure time a. In normal cases, you can request the Greyhound Customer call Centre ticket prices with.. For its passengers, without any liability: – Using a credit card to purchase the tickets booking bus online... Route, with less than 72 hours of the first coach operators to begin in! ) or may be submitted for refund when either the going or return portion is completely unused be rebooked valid... Of a valid passport and required travel documents for all cross-border journeys free! Original ticket South Africa, the company allows only you to visit https: //www.greyhound.co.za/terms-and-conditions/ Greyhound keeps you.... N'T or was n't driving safely and 35 Weeks- a Medical certificate stating that the passenger to ensure we. Can request the cancellation and the quickest route takes just 7h online in advance the... Made ) of substantially the same standard to those advertised trip due to COVID-19, you can easily your! Be conducted by greyhound/ Citiliner tickets is safe give reasonable notice of changes to schedules all coaches are constant! To ensure that the passenger is fit to travel must be accompanied by the Customer only by an over! Portion is completely unused route information and reservation number handy ( it help... Hand when you want to exchange your ticket for a period of 3 ( three ).!