In 2012, the Commonwealth began a 10-year plan to reform the aged care system and ensure it stays workable … Confused already? First talk to your provider to see if they can offer more services under your current package, if not, you can contact MAC and request a new assessment with the aim to secure more funding so you can continue to thrive. At each step of the way, it is up to you what you want to spend your funding on within the limitations of your program. Based on the information you provide over the phone the My Aged Care customer service operator will organise an assessment through the Regional Assessment Service (RAS), or an Aged Care Assessment Team/Service (ACAT/S). DOWNLOAD our printable: Home Care Today – FAQs My Aged Care is the Australian government website that provides information on the Aged Care industry within Australia. They should be your first point of contact. You will receive a letter from My Aged Care to advise you when you have been allocated an available package and will start receiving funding for services. My Aged Care is the central place for registering for government funded aged care support. An aged care home (sometimes known as a nursing home or residential aged care facility) is for older people who can no longer live at home and need ongoing help with everyday tasks or health care. How was your experience accessing My Aged Care? Enis Jusufspahic explains the service. Feros Care acknowledges the Australian Aboriginal and Torres Strait Islander peoples as the first inhabitants of the nation and the traditional custodians of the lands where we live, learn and work. If your circumstances change in the future, you will need to organise a reassessment through My Aged Care. Narrator: My Aged Care is your starting point to access government-funded aged care services. AccessCare can take you through this process, including … My Aged Care is a Commonwealth Government program which creates a service record for older Australians. Our residential villages are vibrant, friendly places, designed so you can live the sort of life you want, with the level of genuine care and support you need. What is My Aged Care? My aged care is a government website providing the main access point to the aged care system in Australia. You can call the My Aged Care contact centre on 1800 200 422 (Freecall*). If you are contacting My Aged Care from overseas, dial +61 2 6289 1555 during the office hours. Trustpilot. The system can be a little complicated, but it continues to move in the right direction! Search using the 'DPS id', My Aged Care is the one place you are required to contact if you wish to receive Government subsidised for aged care services, Once you have been assessed, you should receive a referral code to pass onto providers to get aged care services, My Aged Care is accessible via their phone call centre, however, they have recently added an online form to their website. Introduction to Nursing Homes. Arranging the aged care services you need can be a complex and daunting task - that’s why My Aged Care is here to help. My Aged Care. If you’re 65 or older, the chances are that you’re contemplating the big issues like health, independence and your finances. AccessCare will guide you through the process of registering with My Aged Care, the place to access government funded support, without losing control. To receive any Aged Care funding, you must first register and be assessed through My Aged Care. My Aged Care is aimed at older people, their families and carers as well as service providers, and offers information on aged care as well as help in finding local providers such as aged care homes. The centre is available from Monday to Friday between 8 am to 8 pm, and also on Saturdays from 10 am to 2 pm. But you can use this time to explore the MAC providers in your region to see who can best meet your needs both now – and in the future. How can a placement consultant assist me? My Aged Care aims to make it easier for older people, their families, and carers to access information on ageing and aged care. An independent information source like AgedCareGuide.com.au can give a comprehensive overview of all care options and care providers available, and can assist you in your search for the right provider to suit your needs. My Aged Care is the main entry point into the Aged Care system in Australia. The contact centre is not available on Sundays or on national public holidays. If you have been found eligible for a Home Care Package there may be a wait time before a suitable package becomes available. We can provide all the support you need to stay living in your own home. Aged care is the support provided to older people who need help in their own home or who can no longer live at home. Depending on your personal situation and the level of assistance you need, you may be entitled to in home support through the Commonwealth Home Support Programme (CHSP) or a Home Care Package. When you switch, you will also need to notify your current Provider that you will be switching. You need to have an aged care assessment to determine your support needs before you can access any Government subsidised services. Visit myagedcare.gov.au to find out more. My Aged Care then assigns you with an Aged Care user ID and keeps a central client record which includes your assessed needs and the Government funded care services being provided. A Home Care Package gives you more control and choice on how to spend any government funds with approved service suppliers. If you are deaf or have a hearing or speech impairment, you can utilise the National Relay Service or call the NRS Helpdesk on 1800 555 677 and ask for 1800 200 422. Everyone has different aspirations and we want to help you achieve yours. The phone line and website can help older Australians, their families and carers to get the help and support they need. If you’re eligible, the next step is a face-to-face assessment to determine if you need just a bit of in-home support or a lot of ongoing care. COVID-19 important information: For the latest COVID-19 updates, protocols, and processes in place at Feros Care, click here. Star Health is a registered provider with My Aged Care. You may need help with cleaning, health problems or moving about. Government funding for technology products, Residential Accommodation Fees and Payments, ABCs of choosing the right aged care provider. To help you live independently in your own home and community for as long as possible there are a number of support options available. Just remember you need to be 65 years or older, or 50 years or older if you’re Aboriginal or a Torres Strait Islander. The care package is assessed on your income, they assess you by levels of your need and I’m a Level Two. They must help you change providers – you can discuss your plan with them and ask them about the date your care and services will end. At this time you’ll also have an Income and Assets assessment, designed to determine what – and if – you’re in a position to partly contribute towards your care. What is My Aged Care? My Aged Care is one of the first places you need to visit if you want to access government funded aged care services in Australia. If you are from a Culturally and Linguistically Diverse background (CALD) or are an Aboriginal or Torres Strait Islander (ATSI) person and require a translation or interpreting service, you can call the Translating and Interpreting Service (TIS National) on 131 450 and ask for 1800 200 422. central point of access for aged care services and information in Australia MAC services include Commonwealth Home Support Program for those with low-level needs, Home Care Packages ranging from Level 1 to Level 4 depending on the amount of help you need, Short Term Restorative Care to support you through illness or recovery, Residential Respite Care to give your carer or family a break, assistance to fund the move into Residential Aged Care and Transition Care for those needing a high level of care while waiting for an aged care home position. My Aged Care aims to make it easier for older people, their families, and carers to access information on ageing and aged care, have their needs assessed and be supported to find and access services. The aged care system in Australia is the responsibility of the Commonwealth Government under the Department of Health. If you’re new to MAC you’ll be surprised at the range of services available to help you stay healthy, independent, engaged and safe in your own home. My Aged Care is the Australian Government's starting point on your aged care journey. Health professionals can also refer patients to … As a MAC service provider Feros Care can help you navigate the system, book your assessment and help you secure the funding and services you need to live the future you aspire to. Alternatively, the My Aged Care website also provides information about aged care and the available Government funded aged care providers and services. But first things first. It is for Australian residents who are My Aged Care is a Government operated website and contact centre that can help older Australians access Government funded in home support options, community care … My Aged Care is a Government operated website and contact centre that can help older Australians access Government funded in home support options, community care or residential aged care. The service can help you find information about subsidised aged care options including the different types of Government funded services available, eligibility for those services and the associated costs. The outcome from a RAS assessment can lead to a variety of services under the Commonwealth Home Support Programme (CHSP). Placement consultants help you find the best aged care to suit your needs and will take you through the whole process. Once you are registered with My Aged Care, an aged care assessment will determine what type and how much support you need. A range of technology and safety solutions so that you can approach the future with confidence. You can call the My Aged Care contact centre 1800 200 422. My Aged Care is the starting point to access Australian Government-funded aged care services. To receive the assistance you, a family member, carer or client representative need to register your details with My Aged Care. It also offers online services to help users find information about aged care service providers and assessors, plus online fee estimators to check the pricing of home care packages and residential care. Available services will depend on your location, but also the service provider you've chosen to go with. Alternatively, you can use the free Feros Care Home Care Package Estimator to figure out what contributions you will need to make. My Aged Care is now the one-stop-shop for aged care services and information in Australia. While the system is not perfect, it continues to move in the right direction, with increasing awareness that everyone’s needs are different. Aged Care Homes are normally the highest level of care outside a hospital. You are able to get someone to speak to My Aged Care on your behalf if necessary or have your doctor help you through the process. My Aged Care is the Commonwealth one-stop-shop for aged services and information in Australia. It's OK if you need some help to understand the process. If you have questions, you can call from Monday to Friday 8am to 8pm and Saturday 10am to 2pm. If your circumstances change to the point where living at home is no longer viable, My Aged Care can help access Government funded residential aged care that provides you with a supportive environment with 24 hour care. Once you’ve been assessed by a RAS or ACAT/ACAS assessor you should be given a referral code. Call My Aged Care on 1800 200 422 or use their website www.myagedcare.gov.au. Urgent admission into aged careWaiting Lists & VacanciesAssessment & Finding a Home. Has the start of the new decade got you thinking about what the next one holds? The Government provides the funding to support aged care services, regulates the costs and accreditation for nursing homes and oversee legislation for aged care. We can provide support to help you access Australian Government-funded aged care services. Learn More. Now you’ve ticked all the boxes, you’ll still need to wait for your funding to be allocated. This includes Aged Care Facilities and Home Care. It is an Australia-wide central contact point for older people, their families and carers to find out about local aged care services and to determine their aged care support needs. The services include allied health services, aged care homes, respite and help in your own home including community transport. You can visit the website the My Aged Care website to find out what you may need before you contact My Aged Care or have an ACAT visit. How My Aged Care can help you - Transcript. Let us know in the comment box below. My Aged Care is the place to help people over 65 access Home Care Packages. Aged Care in Australia . For most people, growing older means there are times you find it difficult to manage day-to-day living activities. What is the Regional Assessment Service (RAS) for? Care at home services could include help with personal care such as dressing, transport to appointments, nursing, help with meals and shopping, household jobs like cleaning or gardening, home modifications and mobility equipment, or access to social activities. Has the start of the new decade got you thinking about what the next one holds? It is a government organisation responsible for registrations and assessments relating to Aged Care services. All this will be sorted through an ACAT/S or RAS assessment, which you need to organise through My Aged Care. The ACAT/S assessor will determine whether you require a Home Care Package of some level, short term care options, or need to move into an aged care home. My Aged Care is the new way to access aged care information and aged care services. Getting assessed for government funding support is easy. Perhaps you misspelled your search query, or need to try using broader search terms. Search for the name of a provider, home, village or service, Need to find a listing from one of our print publications? What is My Aged Care? My Aged Care is the government gateway for all aged care needs, and is the starting point to access government-funded aged care services, information on the types of care available, the eligibility and assessment process, and the costs associated with the services you require. The website is designed to help you find all the information you need about subsidised aged care options, whether that be residential aged care or home care services. My Aged Care is the starting point to access Australian Government-funded aged care services. The Australian Government has recently made changes to the aged care system. If you’re 65 or older, the chances are that you’re contemplating the big issues like health, independence and your finances. My Aged Care is the government funding body for all things to do with Aged Care. It is considered the “starting point” to all Government funded aged care services. Don’t worry. Feros Care can help you understand the process. It includes both residential aged care (nursing homes) as well as services provided in the home such as personal care, domestic assistance, home nursing, nutrition and meal preparation, respite services, continence management, mobility & dexterity assistance, transport, social support and the provision of equipment and aids. You’ll need to register with MAC, either online or over the phone, and answer a few questions to find out if you’re eligible for assistance, including a range of in-home care programs. So the earlier you get on to it, the better! This is a face to face assessment with a medical professional to identify if you require entry level support at home or more comprehensive help. It’s such a good system. Financial advisors and consultants will deal with the complex and time consuming financial issues relating to aged care, Our printed directory of all public and private nursing homes, low care facilities, community care and retirement living. 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