To begin enrollment, click the Enroll button below. Log in to your account to reactivate your smartphone and begin using the Duo Mobile app. Search for Duo Mobile where you download your mobile apps and then install the app on your device. There are three methods of user enrollment: automatic enrollment, self-enrollment, and manual enrollment. Enter a name for the device (must be between 4 and 14 characters). As part of NewYork-Presbyterian’s ongoing efforts to maintain secure information systems and protect them from cybercrime, we have added an important, remote-access security feature referred to as Two-Factor Authentication.This is an extra layer of security designed to prevent others from accessing or using your account, even if they know your password. “We feel that Duo really listens to the customers and delivers the product we need!”, Tuukka Vainiomäki - Senior Specialist of IT Security. Learn more about other types of devices you can enroll, like Security Keys and macOS Touch ID, or different ways of using your phone to authenticate, like with receiving SMS passcodes or approving logins via phone call. You should see a confirmation message displayed (you’ll […] Larger organizations may prefer one of the automatic enrollment options, like synchronizing users from an external Microsoft directory. What is Duo? The hyperlink within the email is a unique hyperlink for that user and will not work for any other user. For a step by step guide to enroll in Duo and install the Duo Mobile App, see Guide - Duo Security - Self Enrollment - VPN Users. Select Start Setup. Your device is ready to approve Duo push authentication requests. Common questions/issues. A Duo username should match the user's primary authentication username. Performed by you. On your mobile device, download and install the free Duo Mobile app from your device’s app store. If prompted, click Log in, and then authenticate with your NetID and NetID password. To link the app with your Vanderbilt account and complete your Duo enrollment, select “ Take me to Duo Mobile.” 8. b. Duo is an additional layer of security that protects your login by turning your mobile phone or landline into a key ("something you have") for accessing the information and information systems of PSH and COM. Simple identity verification with Duo Mobile for individuals or very small teams. In order to enroll and use a smartphone or a tablet, you will need to download the Duo Mobile app. Provide secure access to any app from a single dashboard. 3. Duo's self-enrollment process makes it easy to register your phone or tablet and activate the Duo Mobile application so you can receive Duo requests via push notification and tap to approve and login. Self Enroll in DUO and Add a Mobile Device On a computer, go to the Appstate Duo Self Enrollment page to start the self enrollment process. Sign up to be notified when new release notes are posted. Install the Duo Mobile App. In order to use Duo Push, users will need to install the Duo Mobile app on their devices and then add their Duo account to the app. Alerts. Duo's self-enrollment process makes it easy to register your phone or tablet and activate the Duo Mobile application so you can receive Duo requests via push notification and tap to approve and login. Now that you're enrolled, your smartphone can be set to receive push notifications or codes within the Duo Mobile … Block or grant access based on users' role, location, and more. Inline self-enrollment is available for most web-based applications: SSL VPNs, Outlook Web Access, WordPress, etc., as well as Duo Unix applications (Duo Unix users are given an enrollment link that they can copy and paste into a web browser). You may also choose whether to include your organization's logo in the message, or modify the subject or content before clicking Send Instructions by Email. Manage Devices Instructions. To ease the integration of your systems and Duo, different application types allow for varying degrees of username normalization. To begin enrollment, click the Enroll button below. 2-Factor Authentication Enrollment Guide: Mobile Phone . ... On your computer, click I have Duo Mobile in the authentication box. After you have opened the message you can click on the link provided and your device should register with your Duo account. You now have a chance to review and customize the self-enrollment email message sent to your users. What is Duo? Verifying your identity using Duo (with your phone or other mobile devices) prevents unauthorized access to an account even if the password has been compromised/stolen. VPN users must install the Duo Mobile app on their smartphone and enroll in Duo Push to continue to use their DPS GlobalProtect VPN. We recommend using a smartphone for the best experience, but you can also enroll a landline telephone, a security key, or iOS/Android tablets. Log in to your account to reactivate your smartphone and begin using the Duo Mobile app. You can complete your enrollment by following the instructions here . If you know that a user has a smartphone, but don't know which kind it is, choose Generic Smartphone as the device platform. They can't be used to access devices or applications using Duo two-factor authentication. Authenticate with your AppState credentials and click the button to Enroll in DUO Follow the on-screen prompts to add a mobile … Choose your device's operating system and click Continue. From a desktop or laptop computer, go to UMICH … For detailed steps, refer to Install the Duo Mobile App. See All Support We update our documentation with every product release. Alternatively, you might receive an email from your organization's Duo administrator with an enrollment link. From a desktop or laptop … Enabling Duo Mobile for your Vanderbilt Accounts. No mobile phone? Activate Duo Mobile to link your account for authentication use. The instructions below show how to enroll a smartphone with the Duo Mobile app —the recommended method. To resolve this: Sync the Windows client's time to an external NTP server. If you choose SMS, all unactivated users with attached smartphones are shown. Partner with Duo to bring secure access to your customers. Download the Duo Mobile app to your mobile device. The Duo Mobile can be installed from either an Apple of Android Phone. This enhancement, which uses a product called Duo, will protect your Scranton account even if someone is able to access or guess your password. Click Applications in the left sidebar, and then select the application whose enrollment policy you'd like to modify. Activate Duo Mobile … A user's enrollment in Offline Access using Duo Mobile will not be successful if the time is out of sync on their mobile device or on the Windows client. Enrollment … By default, you will now be prompted to select one of two authentication options when logging into Brightspace. Note: Users who have recently been sent activation links from the Duo Admin Panel cannot be sent a new link until the existing links expire (by default, 24 hours after sending). After installing the app on your device, return to the WashU 2FA enrollment wizard. c. Tap the + button in the upper right of the app screen. Duo Beyond and Duo Access Plan Users: Global Policy settings affect access to the enrollment portal used by bulk self-enrollment. Note: For Duo accounts, Duo Mobile needs to be activated and linked to your account before it will work. An alternative to self-enrollment is to use Duo's automatic enrollment features to create users, associate them with devices, then generate a Duo Mobile activation link for each user. At this time UNC Health only supports iOS (iPhone, iPad and Apple Watch), Android (Phone and Tablet) and Windows Phone devices for Two-Factor Authentication. Enter the passcode generated by your Duo Mobile app in the Passcode field, then press the Enter key. Using your mobile phone's Duo Mobile application, scan the QR Code displayed on your screen on the enrollment website. FAQs. Download the Duo Mobile app. Duo prompts you to enroll the first time you log into into a protected VPN or web application when using a browser or client application that shows the interactive Duo web-based prompt. If your organization uses e-mail filtering, be sure to allow the sender no-reply@duosecurity.com. To select all users, check the box next to the "Username" column header. They can pre-empt their batch enrollment by signing up for Duo by Feb. 5. Type in the username. Go to the Two Factor Sign In Page and follow the procedures. After selecting the desired users, you can customize the message they will receive. On your smartphone, go to the App Store and download the Duo Mobile app by Duo Security. You can use Device Options to give your phone a more descriptive name, or you can click Add another device to start the enrollment process again and add a second phone or another authenticator. Tap OK when asked if Duo Mobile should send Push notifications. You will receive an activation link as part of Duo's enrollment process. Multi-Factor Authentication (MFA) Documentation: Enrollment Guide (Page 4 of 7) 6. To enable Duo on your UBITName account, begin by enrolling a device. The "Bulk Enroll Users" tool won't send a new enrollment email to an existing enrolled user. PRIMARY AUTHENTICATION. The Duo Mobile application for iOS and Android is also compatible with platform native text to speech and alternative navigation options. If you use your smartphone for 2FA already, but not the Duo Mobile app, you may not have completed the full enrollment process when you started using 2FA. Sign in to the CUIMC Duo Enrollment form using your UNI account. Enrolling Your Phone or Tablet in Duo Users will receive a self-enrollment email from Duo Security which will allow them to directly enroll from their mobile device. Duo's self-enrollment process makes it easy to register your phone and install the Duo Mobile application on your smartphone or tablet. This link is only available when you set the phone type to "Mobile" and selected something other than "Unknown" as the platform. 7. If prompted, sign in with your UCInetID and password. Hardware Tokens Are available, visit HuskerTech to request a token if you don't have a cell phone. Open Duo Mobile on your phone and press the "+" button. DUO enrollment can be performed via the DUO Device Management Portal(DMP linked below). Log into the Duo Admin Panel. In either case, users add themselves to Duo by following online instructions to install Duo Mobile on their mobile devices and add their accounts. All you need to do is tap Approve on the Duo login request received at your phone. Select Mobile … Two-factor authentication adds a second layer of security to your logins. Role required: Owner, Administrator, or User Manager. Create custom names for … Method #1 Computer and mobile phone in hand (easiest method): 1. Desktop and mobile access protection with basic reporting and secure single sign-on. On your mobile device, download and install the free Duo Mobile app from your device’s app store. You can complete your enrollment by following the instructions here . The Duo app for iOS can be found here and the app for Android devices can be found here. Please contact us to request access to our APIs. To set up inline self-enrollment for an application: Log into the Duo Admin Panel. Scan the QR Code to Activate Duo Mobile. Although the import users function is primarily intended to add users, you can also use it to update information for existing users and to delete Duo users whose accounts are no longer needed. Download the Duo Mobile app from your phones App Store. Follow the Activating Duo Mobile After Enrollment instructions below to send activation links to your imported users. They can also rename an existing phone or tablet device, activate Duo Mobile, set a phone or tablet device as the default for Duo Push and phone call, or remove an existing device. What would you like to do? Whenever your users report possible fraud from a login request (reported via phone callback or Duo Push), an alert is sent to your chosen email address.Administrators can automatically lock users out after a specified number of invalid logins. Need some help? ; Select the type of device you are adding. Enrolling Your Phone or Tablet in Duo. In order to use Duo Push, users will need to install the Duo Mobile app on their devices and then add their Duo account to the app. It is highly recommended that you do this from a computer, and not the mobile device that you will be enrolling with Duo. Without it you'll still be able to log in using a phone call or text message, but for the best experience we recommend that you use Duo Mobile. If you're enrolling a tablet you aren't prompted to enter a phone number. Duo Security Two Factor Authentication Duo is the two factor authentication solution for Penn State Health and College of Medicine. Click the Duo Account Management button. 1. Enroll an additional phone or tablet for authentication. Download the Duo Mobile app. With self-service enabled your users can enroll a new mobile phone, tablet, or landline. The first has a link that helps the user install Duo Mobile. If your organization uses email filtering, be sure to allow the sender no-reply@duosecurity.com. If you need assistance installing or using Duo Mobile, please contact your organization's IT Help Desk or Duo administrator. Otherwise, contact your organization's Duo administrator if you ever need to change your phone number, re-activate Duo Mobile, or add an additional phone. Supported Browsers: Chrome , Firefox , Safari, Edge, Opera, and Internet Explorer 8 or later. Self-enrollment only takes two minutes and each user will only need to do it once. Click Or, have an activation link emailed to you instead. Click Users in the left sidebar. To enable Duo on your UBITName account, begin by enrolling a device. Browse All Docs and follow the instructions. Click Send me a Push to give it a try. Login with Duo Mobile Generated Codes Enter your UVM NetID and password as normal, then click Login. When finished selecting users and customizing the email, click the Send Email to Selected Users button. Provide secure access to VPNs and servers. Once the user is created you can click the Send Enrollment Email link to send your new user a message that contains a link they can use to add a phone or other 2FA authentication device. Scan the QR Code to Activate Duo Mobile. After the app is installed, go back to your text messages and open the second text that reads, "To activate the app, tap and open this link with Duo Mobile." Role required: Owner, Administrator, or Application Manager. Click on Click here to send them activation links in the notification bar to send activation links to your remaining unactivated users. Enrolled users who have not activated a smartphone or other Duo Push-capable device can still authenticate using phone calls, SMS passcodes, and hardware tokens. If your application type doesn't support inline self-enrollment (as is the case with OpenVPN, RDP and RDGateway, certain VPN clients, and some others), then you can use the bulk self-enrollment tool to send enrollment links to your users via email. If your phone's camera is broken or you prefer not to allow the Duo app access to your phone's camera, please click here. From any computer at one of the above locations, do the following: Go to the Two Factor Authentication Page. When you choose Email then the Duo users with email addresses who are not activated and who have a smartphone device attached are shown. Users without a known platform associated with their device cannot be sent activation links. The hyperlink within the email is a unique hyperlink for that user and will not work for any other user. You'll see a notification bar at the top of the page indicating that some users who have an attached smartphone or tablet device have not yet activated Duo Mobile. Username normalization preferences are set on the properties page for each application. Some browsers do not support all of Duo's authentication devices (for example, Security Keys won't work with Internet Explorer). If this is the device you'll use most often with Duo then you may want to enable automatic push requests by changing the When I log in: option and changing the setting from "Ask me to choose an authentication method" to "Automatically send this device a Duo Push" or "Automatically call this device" and click Save. Admins can add individual users and phones from the Duo Admin Panel. Select Require Enrollment. The automatic enrollment features are Directory Sync and Import Users. Duo prompts you to enroll when you log into a protected VPN, server, or web application. User access can be restricted to specific applications through permitted groups for individual applications. If the Duo user has an email address set then that address will be automatically present in the Email Address field. If you use your smartphone for 2FA already, but not the Duo Mobile app, you may not have completed the full enrollment process when you started using 2FA. Follow all directions for downloading and installing the Duo Mobile app to … Duo provides several enrollment methods to add users to the system. A partially-enrolled user is one who exists in Duo with a username but has no two-factor authentication methods. To test your account with Duo, click the Test Duo button below. Your administrator can set up the system to do this via SMS, voice call, one-time passcode, the Duo Mobile smartphone app, and so on. Can I use something other than a smartphone to authenticate? An enrollment video is available on the main ArchPass webpage, or you may use the following ... Download the Duo Mobile application to your device. Scroll down on the new user's details page to the "Phones" table and click Add Phone. Step 1. Search for the Duo Mobile app wherever you go to download apps (App Store, Google Play, etc.). Upon logging into a Duo-protected site, you will be required to perform an additional authentication step via Push notification to a smart phone or tablet, SMS text, or phone call. Click here for enrollment instructions. Ensure all devices meet security standards. ... Why am I not prompted to download Duo Mobile during self-enrollment? Note: Once the app has been installed on your device, click “I have Duo Mobile Installed” to continue. Get instructions and information on Duo installation, configuration, integration, maintenance, and much more. Integrate with Duo to build security into applications. After installing our app return to the enrollment window and click I have Duo Mobile installed. Resending the email does not change the current enrollment link's expiration date. Duo's self-enrollment process makes it easy to register your phone or tablet and install the application on your device. Enrolling may include the optional step of activating the user for Duo Mobile, which allows your users to generate passcodes from the Duo Mobile app or use one-tap authentication with Duo Push. See the Active Directory Sync, OpenLDAP Sync, or Azure AD Sync instructions. Note: A user's device must be assigned the type "Mobile" with a known device platform (i.e., any platform other than "Unknown") before that user can be sent an activation link. Users receive custom links via email which will allow them to complete self-enrollment. You can also quickly generate login passcodes, even without an internet connection or cell service. Verify the identities of all users with MFA. From your computer, select the button below to open the Duo Support Desk in a new tab. Please review the Accessibility and Duo webpage for the most complete and up-to-date information regarding accessibility including best … Enrolling may include the optional step of activating the user for Duo Mobile, which allows your users to generate passcodes from the Duo Mobile app or use one-tap authentication with Duo Push. The Duo Mobile app icon looks like this: Step 2: Enroll your mobile device. You can easily send Duo Mobile activation texts or emails to users created via automatic and manual enrollment methods from the Duo Admin Panel. The Duo Mobile app can generate passcodes without any sort of connectivity once it has been installed. Get in touch with us. Have questions? The Pending Enrollments table shows which users created by bulk enrollment or directory sync have not yet completed enrolling their 2FA devices in Duo, along with the user's email address and the expiration date for the enrollment link previously sent. Note: For Duo accounts, Duo Mobile needs to be activated and linked to your account before it will work. Try searching our Knowledge Base articles or Community discussions. The enrollment link expires after thirty days. The selected users receive an SMS or email message with an activation link and QR code. Open the Duo Mobile app on your device. Additionally, you can use Duo Mobile to manage two-factor authentication for other application and web services that make use of passcodes. Duo prompts you to enroll when you log into a protected VPN, server, or web application. FedRAMP authorized, end-to-end FIPS capable versions of Duo MFA and Duo Access. Have questions about our plans? 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